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Track your delivery

section). This way, you will immediately tell customers what they are looking for. This will help you save time and eliminate the possibility of making the entire ordering process unclear.

WhatsApp Business API Use Cases for Restaurants

Receiving orders

Team can easily take orders in a very simple automated way without having to call the restaurant. Or a request such as placing an order can also include requests such as table reservations, event reservations, etc.

Sending notifications

Customers can receive reminders via WhatsApp when their order is ready. This can be used for menu changes, business gambling database closures, pickup orders, etc.

Sending transactional/promotional messages

Restaurant owners can use pre-approved WhatsApp Message Templates to send transactional and promotional messages including discount and offer messages to increase customer engagement. This helps them send updates to their customers.

Use media

Send rich media notifications to customers who have consented to receive them with the notification templates feature enabled. WhatsApp API for Business .

Quick Answers

Use the WhatsApp what to do if your internet speed is low Business API’s Quick Replies feature to answer your customers’ most frequently asked questions.

Send menu

Delivery updates are one aruba business database of the main factors that ensure a good customer experience. Alerts can be sent when the product is sent for delivery and the estimated arrival time can also be communicated along with the courier contact number so that customers can contact them during tracking.

Interaction with clients

Share real-time updates to keep customers informed about the status of their orders. Customer engagement is tracked through reads, clicks, shares, and location.

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