It allows consumers to either visit the company’s website or call the contact details when clicked. Remember that this WhatsApp interactive message template can only have two options or buttons (of which one must be either a contact number or a website link); also, each button text cannot exceed 20 characters, and there is an option to add a title at the end. However, it can be text, an image, or a document.
2. WhatsApp Quick Reply Button
This allows potential customers to instantly respond to the company using the available buttons such as reply options. WhatsApp overseas data allows a maximum of 3 buttons for the WhatsApp quick reply feature. Note that the WhatsApp quick reply buttons are coded to make it easier for customers to respond. This way, they can only be notified when a message is received through the company’s WhatsApp API business profile.
3. WhatsApp Message List
Clicking on the list message button opens an option category with several 10 options that can be displayed within a single list. Selecting any list message acts the same as the quick reply button in WhatsApp. The buttons you can communicate with colleagues represent WhatsApp list messages with most of the three options.
No setup cost for Whatsapp Business Api
20+ Best WhatsApp Interactive Message Template Examples
Let’s look at examples of WhatsApp interactive message templates for different scenarios:
1. Retail for order confirmation
Retailers can implement aruba business database interactive message templates to confirm orders , provide customer support, and track order delivery. For example, an interactive message might allow customers to track their orders or request additional support.
